New England’s Trusted Recovery Partner
Proudly Serving Massachusetts, Rhode Island, & New Hampshire Since 1994
Proudly Serving Massachusetts, Rhode Island, & New Hampshire Since 1994
About Us
Tri State Recovery is a full-service, compliance-driven asset recovery company serving Massachusetts, Rhode Island, and New Hampshire.
For more than 30 years, we have partnered with banks, credit unions, auto finance companies, and recovery management teams to deliver professional, accurate, and regulation-focused vehicle recovery services.
Our work is built on one guiding principle:Every recovery must protect our clients’ interests while meeting the highest standards of compliance, documentation, and professionalism.
In an industry where risk, scrutiny, and regulatory pressure continue to grow, we operate as a trusted extension of our clients’ recovery and risk management teams.
Who We Serve
Our team works exclusively with institutional clients that require reliable, accountable recovery services. Our primary partners include:
Regional and national banks
Community and regional credit unions
Auto finance and lease servicing companies
Asset recovery departments and vendor management teams
Recovery forwarders and compliance-focused service providers
We understand the operational, legal, and reputational risks associated with asset recovery. Our processes, technology, and field operations are designed to reduce exposure, increase efficiency, and provide full visibility at every stage of the recovery lifecycle.
What We Do
Tri State Recovery provides comprehensive vehicle recovery and collateral support services, all delivered with a strong emphasis on accuracy, documentation, and regulatory compliance.
Involuntary Vehicle RepossessionWe recover collateral vehicles when contractual obligations are not met, performing all involuntary repossessions in strict accordance with state and federal requirements.
Our team prioritizes lawful execution, detailed documentation, and risk mitigation on every assignment.
Voluntary RepossessionWhen borrowers agree to surrender a vehicle, we manage the process from scheduling through recovery.
Clear communication and careful handling help minimize conflict, preserve vehicle condition, and support a smooth resolution.
Impound Recovery ServicesWe coordinate the retrieval of vehicles from municipal and private impound facilities, working with law enforcement agencies, towing yards, lienholders, and storage facilities to ensure proper release and compliant transport.
License Plate Recognition RecoveryOur LPR technology allows us to locate collateral efficiently and responsibly.
By using data-driven identification, we reduce unnecessary field activity while improving recovery timelines and success rates.
By using data-driven identification, we reduce unnecessary field activity while improving recovery timelines and success rates.
Skip Tracing and Investigative RecoveryWhen standard recovery efforts stall, our investigative services support compliant location efforts.
This includes research, verification, and documentation that strengthen recovery outcomes without increasing risk.
Transport and LogisticsRecovered vehicles are securely transported to lender-designated locations, auctions, dealerships, or storage facilities.
All transports are tracked and documented to maintain accountability throughout the process.
Secure Vehicle StorageWe offer short- and long-term secured storage with proper inventory controls, condition reporting, and chain-of-custody documentation to protect asset value.
Condition Reports and DocumentationDetailed post-recovery documentation includes photographs, condition reports, and inventory verification.
This supports lender requirements, reduces disputes, and strengthens downstream remarketing outcomes.
Key and Locksmith ServicesOn-site key cutting and programming allow vehicles to be processed efficiently when keys are unavailable, helping reduce delays and additional vendor costs.
Compliance and Reporting SupportOur reporting aligns with lender and forwarder requirements, emphasizing transparency, accuracy, and timeliness.
Clients receive clear status updates and complete documentation they can rely on.
What Sets Tri State Recovery Apart
We are not a volume-first operation. Our value lies in how we operate.
Compliance-first culture rooted in state and federal regulations
Over three decades of industry experience across New England
Technology-driven recovery combined with disciplined field operations
Professional, respectful execution that protects the lender's reputation
Thorough documentation and reporting at every stage
We understand that a single misstep can create legal exposure or reputational damage. That is why our systems, training, and oversight are designed to deliver consistent, defensible outcomes.
Why Tri State Recovery
Lenders choose Tri State Recovery because they need more than a recovery vendor. They need a partner that understands compliance, values documentation, and operates with accountability.
We combine boots-on-the-ground recovery expertise with modern technology and rigorous internal standards. Our clients benefit from efficient recoveries, reduced risk, and confidence that every assignment is handled correctly.
Tri State Recovery exists to make asset recovery simpler, safer, and more reliable for the institutions that depend on it. When accuracy, compliance, and professionalism matter, we are the partner you can trust.
Ready to work with a recovery partner you can trust?
Contact Tri State Recovery to discuss your recovery needs or to submit a new assignment.
Our team is available to answer questions, provide clear next steps, and support your recovery operations with professionalism, accuracy, and compliance.